6 Troubleshooting • Solving Problems. If you run into problems using your OmniBook, you can use the suggestions in this chapter for getting back on track. Also check the contents and index for pointers to related information. Hints If you’re having a problem within one particular software application, check the manual for that application, too. If you suspect the OmniBook requires service, contact Hewlett-Packard. See the Support and Service booklet, or click Start, Programs, OmniBook Library, OmniBook Support. If you have questions that this manual doesn’t answer, you can • See the Microsoft Introducing Windows manual—it's your main source of information about Windows.
• In Windows Help, display the Contents and open the Troubleshooting book, then use the Windows troubleshooters. • Look at the online Help for Windows and other applications. • Check with your computer system administrator, if you have one. • See other books about Windows, MS-DOS, and other applications. Check your local library or bookstore. • Contact your dealer, or contact Hewlett-Packard—see the OmniBook Support and Service booklet or the online OmniBook Support). Solving Problems Windows 95 provides “troubleshooters” for several types of common problems. • Click Start and Help. On the Contents tab, open the Troubleshooting book, then start the desired troubleshooter.
This section separates problems into the following categories: • Printing problems. • Memory problems. • Mouse problems. • PC-card problems. • PCI board problems. • Drive problems. • Serial and infrared problems. 65