FAQs Brief Specs Question Why does the ArtiDiag900 BT have no responses when it is connected to a car? Answer Features Check if the connection with the vehicle diagnostic socket is solid, or check if the ignition switch is on, or if the tool supports the car. Check whether the version of the scanner and VCl is the latest (if not, try again after updating), and check what indicator is on the VCl (refer to the indicator description in the user manual). Question What's In The Box? Why does the system stop when reading the data stream? Answer Comp Chart This may be caused by a loose diagnostic VCl dongle.Please unplug the VCl dongle. Please make sure the connection is stable and solid. FAQs