Troubleshooting en 14 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
Fault Cause and troubleshooting The appliance is not cooling, the displays and lighting are lit. Showroom mode is switched on. ▶ Press and hold the temperature setting button (refri- gerator compartment) for 9 to 11 seconds until an audible signal sounds. The LED lighting does not work. Different causes are possible. ▶ Call customer service. The customer service number can be found in the enclosed customer service directory. Side panels of the ap- pliance are warm. Not a fault. The side panels contain pipes which heat up during the cooling process. Units touching the ap- pliance will not be damaged by the heat. No action required. A warning signal sounds and flashes.
Different causes are possible. ▶ Press the temperature setting button (freezer com- partment). a The alarm is switched off. The appliance door is open. ▶ Close the appliance door. External ventilation openings are covered up. ▶ Remove any obstructions from in front of the ex- ternal ventilation openings. Larger quantities of fresh food have been put in. ▶ Do not exceed the max. freezing capacity. → "Freezing capacity", Page 21 25