Table 29. General jam troubleshooting 1 If the skew is an ADF backside skew, follow the solutions in the table. If the skew is an ADF frontside skew, see page 234. C8523-90921 Jam troubleshooting 221 Cause Solution Multiple feed Dirty, worn, or deformed separation belts. If the separation belts are dirty, clean them. If the separation belts are worn or deformed, replace them. Dirty, worn, or deformed feed roller assembly. If the feed roller assembly is dirty, clean it. If the feed roller assembly is worn or deformed, replace it. Wrinkles/folded leading edge Dirty, worn, or deformed separation belts. If the separation belts are dirty, clean them.
If the separation belts are worn or deformed, replace them. Dirty, worn, or deformed feed roller assembly. If the feed roller assembly is dirty, clean it. If the feed roller assembly is worn or deformed, replace it. Dirty, worn, or deformed registration roller assembly. If the registration roller assembly is dirty, clean it. If the registration roller assembly is worn or deformed, replace it. Dirty, worn, or deformed delivery rollers. If the delivery rollers are dirty, clean them. If the delivery rollers are worn or deformed, replace them. Skew1 Paper dust or dirt in the feed roller, registration roller, and/or feed guide. Clean the dirty area.
Deformed registration roller or feed roller. Replace the deformed roller.