User's Guide Solving Problems ❏ Re-set the USB connection following the steps in [Changing the Connection Method to a Computer] in this manual. ❏ If a computer is connected to the scanner by USB while another computer is also connected to the scanner over a wireless connection and Epson Scan 2 is running on this computer, scanned images are saved to the wirelessly connected scanner when you press the scanner button. Scan from the computer instead of using the scanner button or close Epson Scan 2 on the wirelessly connected computer.
Related Information & “Changing the Connection Method to a Computer” on page 71 Uninstalling and Installing Applications Uninstalling Your Applications You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your operating system. Log on to your computer as an administrator. Enter the administrator password if the computer prompts you. Uninstalling Your Applications for Windows 1. Quit all running applications. 2. Disconnect the scanner from your computer. 3. Open the Control Panel: ❏ Windows 10 Right-click the start button or press and hold it, and then select Control Panel .
❏ Windows 8.1/Windows 8 ❏ Windows 7 Select Desktop > Settings > Control Panel . Click the start button and select Control Panel . 4. Select Uninstall a program in Programs . 5. Select the application you want to uninstall. 6. Click Uninstall/Change or Uninstall . Note: If the User Account Control window is displayed, click Continue. 7. Follow the on-screen instructions. Note: A message may be displayed prompting you to restart your computer. If it is displayed, make sure I want to restart my computer now is selected, and then click Finish . 99