Table 11. Control panel error messages Message Cause Solution RECEIVING FAX BUSY REDIAL PENDING The fax line to which you were sending a fax was busy. The product automatically redials the busy number. (See “Changing how the product redials” in the online user guide.) Allow the product to retry sending the fax. Call the recipient to ensure that fax machine is on and ready. Check that you are dialing the correct fax number. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line. If the error persists, replace the LIU. 154 Chapter 6 - Troubleshooting EN