Table 37. Printer messages (continued) Control panel message Explanation Recommended action 8X.YYYY EIO [Z] ERROR The EIO accessory in slot [z] has encountered a critical error. [z] description: 1 = EIO slot 1—The printer detected an error with the EIO accessory. 2 = EIO slot 2—The printer detected an error with the EIO accessory. 6 = EIO slot 1—The EIO accessory detected an error. 7 = EIO slot 2—The EIO accessory detected an error. 1. Turn the printer off, and then turn the printer on. 2. Turn the printer off, reseat the EIO accessory in slot [z], and then turn the printer on. 3.
Turn the printer off, remove the EIO accessory from slot [z], install it in a different EIO slot, and turn the printer on. 4. Replace the EIO accessory in slot [z]. The following table lists the disk-error numbers reported on either the printer collation or job storage disk-error page, which is printed when an error exists. Table 38. Mopy disk error messages 218 Troubleshooting EN Disk error number Error description Solution 1 Disk volume not present–it might be uninitialized Hard disk: Initialize the hard disk. If the problem persists, replace the hard disk. RAM disk: Turn the printer off, and then turn the printer on.
3 A requested file or directory could not be found The data might be corrupted. Delete the job that prompted the error. 5 Invalid number of bytes given in a read/write request The data might be corrupted. Delete the job that prompted the error. 6 Attempt to create a file or directory that already exists The user has sent a username that is the same as an existing directory. Change the username in the driver and resend the job. 15 Bad disk Hard disk: Initialize the hard disk. If the problem persists, replace the hard disk. 16 No volume label Hard disk: Initialize the hard disk. If the problem persists, replace the hard disk.
23 Bad seek request–the resulting offset would be negative The data might be corrupted. Delete the job that prompted the error.