Menu map (HP Color LaserJet CP1510 Series Printer only) ........................................................... 155 Troubleshooting process .................................................................................................................. 156 Pre-troubleshooting checklist .......................................................................................... 156 Power-on checks ............................................................................................................. 158 Tools for troubleshooting ..................................................................................................................
159 Print-quality troubleshooting tools .................................................................................... 159 Calibrate the product ....................................................................................... 159 Problem-solve diagrams ................................................................................................................... 160 Repetitive image defects ................................................................................................. 160 Interface ports ..................................................................................................................
161 DC controller PCA ........................................................................................................... 162 Major components ........................................................................................................... 164 Solenoid, sensors, and motors ........................................................................................ 166 Rollers .............................................................................................................................. 167 PCAs ................................................................................................................................
168 Timing diagram ................................................................................................................ 170 Circuit diagram ................................................................................................................. 171 Status-light patterns (HP Color LaserJet CP1210 Series Printer only) ............................................ 172 Status-alert messages (HP Color LaserJet CP1210 Series Printer only) ........................................ 176 Control-panel messages (HP Color LaserJet CP1510 Series Printer only) .....................................
179 Pages and reports ............................................................................................................................ 183 Demo page ...................................................................................................................... 183 Configuration page .......................................................................................................... 183 Supplies status page ....................................................................................................... 183 Event log ..........................................................................................................................
184 Paper-handling problems ................................................................................................................. 186 Jams ................................................................................................................................ 186 Recover jams .................................................................................................. 186 Common causes of jams ................................................................................. 187 Clear jams .......................................................................................................
188 Jam in Tray 1 ................................................................................. 188 Jam in Tray 2 .................................................................................. 189 Jam in fuser area ............................................................................ 190 Jam in output bin ............................................................................ 192 Image defects ................................................................................................................................... 193 General print quality issues .............................................................................................
193 Solve issues with color documents .................................................................................. 196 Performance problems ..................................................................................................................... 199 Solve connectivity problems ............................................................................................................. 200 Solve direct-connection problems .................................................................................... 200 Solve network problems (HP Color LaserJet CP1510 Series Printer only) .....................
200 Service mode functions .................................................................................................................... 202 Service menu ................................................................................................................... 202 Service menu settings (HP Color LaserJet CP1510 Series Printer only) ........ 202 viii ENWW