Table of contents 1 Troubleshooting ................................................................................................................ 1 Using the Front Panel ................................................................................................................ 2 General troubleshooting ........................................................................................................... 3 Paper-handling troubleshooting .................................................................................................. 6 Print-quality troubleshooting .......................................................................................................
6 Ink-supplies troubleshooting ..................................................................................................... 32 Connectivity troubleshooting .................................................................................................... 48 2 System Error Codes ......................................................................................................... 53 Introduction ........................................................................................................................... 54 Printer logs ............................................................................................................................
54 What to do if the Front Panel is blank ....................................................................................... 55 Continuable and Non-Continuable Error Codes ......................................................................... 56 System Error Code Brief Descriptions ........................................................................................ 56 System Error Codes—Full Descriptions ...................................................................................... 58 Appendix A: How to troubleshoot SE 79:04 .............................................................................. 77 Appendix B:
Updating firmware in diagnostics boot mode .......................................................... 89 Appendix C: Obtaining the printer log and the diagnostics package ............................................ 90 Appendix D: How to check the display list memory for an HP-GL/2 job ........................................ 92 3 Diagnostics Menu ........................................................................................................... 94 Introduction ...........................................................................................................................
95 Diagnostic Tests and Utilities .................................................................................................... 96 4 Service Menu ................................................................................................................ 128 Introduction ......................................................................................................................... 129 Service Utilities .................................................................................................................... 129 Service Calibrations .............................................................................................................
147 5 Parts and Diagrams ...................................................................................................... 159 Introduction ......................................................................................................................... 160 Printer Support ..................................................................................................................... 161 Center Covers (Front) ............................................................................................................ 162 Roll Covers ..........................................................................................................................
163 Center Covers (Rear) ............................................................................................................ 164 Right Cover ......................................................................................................................... 165 ENWW iii