Also check that the Rewinder Motor moves easily (without friction) with the printer turned off. Troubleshooting Maintenance cartridge path Open the right door of the printer and check for any visible obstacles restricting the movement of the Service Station. Manually move the Service Station, checking for smooth and free movement. Paper path To resolve paper path problems, do the following: 1. Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. Make sure that the mylar is not damaged. If there is a wrinkled mass of paper inside the paper path, lift the Pinch wheels (using the Paper Load Handles) and clear the obstruction. 2.
If this shutdown happens at the end of a Roll of Paper, it could be because the paper is stuck firmly to the Roll. Lift the Pinch wheels (using the Paper Load Handles) and pull the paper clear. 3. Replace the spindle if broken. 4. Perform the Paper Drive Test to obtain further information on the problem Paper Drive test on page 87 . Printhead path When a shutdown occurs in the Printhead path, you will get the message “Switch Power Off / Check Printhead Path (*). The (*) will be a number, which will give an indication on where the failure occurred. PWM shutdown To resolve a PWM shutdown, do the following: 1. Clean Slider Rods and Apply Oil along the complete axis of the Slider Rods.
After applying the Oil, perform the Scan-Axis Test See Scan Axis test on page 87 and check that the values are within the given limits. 2. Clean the Encoder Strip See Clean the Encoder Strip on page 422 . 3. Perform the Scan-Axis Test to obtain further information on the problem Scan Axis test on page 87 . Velocity shutdown To resolve a velocity shutdown, do the following: 1. Open the Window and check for any visible obstacles restricting the movement of the Carriage Assembly. Try and move the Carriage Assembly manually, checking for smooth and free movement. 2. Check that the Encoder Strip is clean. If necessary, clean Encoder Strip using a damp cloth.
ENWW Troubleshooting paper, scan axis and Rewinder Motor shutdown 7