Continuable and non-continuable error codes ............................................................................ 42 3 Ink supplies .................................................................................................................... 72 What are ink supplies? ........................................................................................................... 73 General information about the ink supplies ................................................................................ 75 General precautions when handling ink supplies ........................................................................
75 Priming the ink system ............................................................................................................. 76 When should you replace the ink supplies? ............................................................................... 76 Obtaining Ink Cartridge information ......................................................................................... 76 Obtaining Printhead information .............................................................................................. 77 Summary of solving ink supplies problems .................................................................................
80 Troubleshooting Printhead error codes ...................................................................................... 81 Carriage Interconnect Wiper ................................................................................................... 82 Warranty information for ink supplies ....................................................................................... 82 4 Service tests and utilities ................................................................................................. 84 Introduction ...........................................................................................................................
85 Diagnostics—self test .............................................................................................................. 85 Phone support ........................................................................................................................ 85 Service tests (diagnostics) ........................................................................................................ 85 Entering the Service Tests menu ................................................................................................ 86 Service utilities .....................................................................................................................
103 5 Service calibrations ....................................................................................................... 123 Service calibrations .............................................................................................................. 124 Entering the Service Calibrations menu ................................................................................... 125 6 Print quality ................................................................................................................. 146 Initial print-quality troubleshooting actions ...............................................................................
147 Troubleshooting tools ............................................................................................................ 148 How to use the Image Quality Service Diagnostic Print ............................................................. 152 Print-quality issues by symptom .............................................................................................. 169 Working with other commercially available papers .................................................................. 184 7 Parts and diagrams ......................................................................................................
188 Printer support ..................................................................................................................... 189 Center Covers ..................................................................................................................... 190 Electronics Module ............................................................................................................... 191 Right Cover ......................................................................................................................... 192 Left Cover ...........................................................................................................................
193 Right-Hand Assemblies .......................................................................................................... 194 Left-Hand Assemblies ............................................................................................................ 195 Carriage ............................................................................................................................. 196 viii ENWW