Service menu ................................................................................................................................... 278 Tools for troubleshooting .................................................................................................................. 279 Using the configuration page ........................................................................................... 279 Using the embedded Web server .................................................................................... 280 Accessing the embedded Web server ............................................................
281 Information tab ................................................................................................ 281 Settings tab ..................................................................................................... 281 Setting the real-time clock ............................................................................... 282 Networking tabs .............................................................................................. 282 Other links .......................................................................................................
282 Configuration pages ......................................................................................................... 283 Configuration page .......................................................................................... 283 HP embedded Jetdirect page .......................................................................... 283 Paper-handling configuration page ................................................................. 284 Finding important information on the configuration page ................................ 284 Print the supplies status page ..........................................................................................
285 Print the usage page ........................................................................................................ 286 Print the file directory page .............................................................................................. 288 Print the PCL font list page .............................................................................................. 289 Print the PS font list page ................................................................................................ 290 Diagnostics .......................................................................................................................................
291 Embedded HP Jetdirect LEDs ......................................................................................... 291 Heartbeat LED ................................................................................................................. 292 Printer resets .................................................................................................................................... 293 Cold reset ........................................................................................................................ 293 To perform a cold reset ...................................................................................
293 NVRAM initialization ........................................................................................................ 293 To initialize NVRAM ........................................................................................ 294 Perform the self test ......................................................................................................... 294 Save + Restore ................................................................................................................ 294 Replacing the formatter and the DC controller ................................................
295 Replacing the formatter only ........................................................................... 295 Replacing the DC controller only ..................................................................... 296 Service menu (service PIN codes) .................................................................................. 296 Service ID ........................................................................................................ 297 Restoring the Service ID ................................................................................. 297 Converting the Service ID to an actual date ....................................................
297 Test pages ........................................................................................................................................ 298 Engine-test page .............................................................................................................. 298 Formatter-test page ......................................................................................................... 298 Troubleshooting network printing problems ..................................................................................... 299 Troubleshooting common Windows problems ................................................................................
300 Troubleshooting common Macintosh problems ................................................................................ 301 Troubleshooting Linux problems ...................................................................................................... 303 Troubleshooting common PostScript problems ................................................................................ 304 General problems ............................................................................................................ 304 7 Parts and diagrams Parts .................................................................................................................................................
310 How to use the parts lists and diagrams .......................................................................................... 311 ENWW ix