Solve wireless network problems .................................................................................................. 135 The product is disabled, or other network settings are incorrect ............................... 135 Wireless connectivity checklist .................................................................................... 136 The product does not print after the wireless configuration completes .................... 136 The product does not print, and the computer has a third-party firewall installed ...
137 The wireless connection does not work after moving the wireless router or product .......................................................................................................................... 137 Cannot connect more computers to the wireless product .......................................... 137 The wireless product loses communication when connected to a VPN ...................... 137 The network does not appear in the wireless networks list ....................................... 137 The wireless network is not functioning ......................................................................
137 Perform a wireless network diagnostic test ................................................................ 138 Reduce interference on a wireless network ................................................................ 138 Solve fax problems ............................................................................................................................................ 139 Checklist for solving fax problems ................................................................................................. 139 Perform a fax diagnostic test .........................................................................................................
140 Solve general fax problems ............................................................................................................ 140 Faxes are sending slowly ............................................................................................. 140 Fax quality is poor ........................................................................................................ 141 Solve problems receiving faxes ...................................................................................................... 142 Fax cuts off or prints on two pages ..............................................................................
142 The fax does not respond ............................................................................................. 143 The fax has a dedicated phone line ........................................................... 143 An answering machine is connected to the product ................................. 143 Voice mail is available on the fax line ........................................................ 144 The Answer Mode setting is set to the Manual setting ............................. 144 The product is connected to a DSL phone service ..................................... 144 The product uses a fax over IP or VoIP phone service ...............................
144 An error message displays on the control panel ......................................................... 145 The Communication Error message appears ............................................ 145 The No Fax Detected message displays .................................................... 145 The Fax storage is full. message appears ................................................. 146 The Fax is busy. message appears ............................................................ 146 A fax is received but does not print ..............................................................................
147 Sender receives a busy signal ...................................................................................... 147 The Private Receive feature is on .............................................................. 147 A handset is connected to the product ...................................................... 147 A phone line splitter is being used ............................................................. 147 No dial tone ................................................................................................................... 147 Solve problems sending faxes ........................................................................................................
147 Cannot send or receive a fax on a PBX line .................................................................. 147 ENWW xi