User’s Guide Troubleshooting for Scanning ❏ Adjust the Threshold setting. Home Mode: Select Black&White as the Image Type setting, click the Brightness button, and then try adjusting the Threshold setting. Office Mode: Select Black&White as the Image Type setting, and then try adjusting the Threshold setting. Professional Mode: Select Black & White as the Image Type setting and click the + (Windows) or r (Mac OS X) button next to Image Type . Make the appropriate Image Option setting and then try adjusting the Threshold setting. ❏ Increase the resolution setting.
Characters are not recognized correctly when converted into editable text (OCR) Place the document so that it is straight on the scanner glass. If the document is skewed, it may not be recognized correctly. Ripple patterns appear in your scanned image A ripple or cross-hatch pattern (known as moirй) may appear in a scanned image of a printed document. ❏ Rotate your original document. ❏ Rotate the scanned image using the application software after scanning. ❏ Select the Descreening check box. ❏ In Professional Mode, change a resolution setting and scan again. Uneven color, smears, dots, or straight lines appear in your image You may need to clean the interior of the product.
& “Cleaning the Product” on page 73 The scanning area or direction is unsatisfactory The edges of your original are not scanned ❏ If you are scanning using thumbnail preview in Home Mode or Professional Mode, move the document or photo 6 mm (0.2 inch) away from the horizontal and vertical edges of the scanner glass to avoid cropping. 100