Technician Handbook 031 Maintenance and General Service Technical Assistance The Technical Assistance System (TAS) is your partner for finding repair solutions and offers a direct connection to a specialized Product Engineer . The TAS Hotline is designed to help you effectively and efficiently diagnose and repair a customer’s vehicle when you need assistance beyond the resources available at the Toyota dealership. System (TAS) TAS cases are also used to uncover trends in vehicle issues occurring in the market. These trends are analyzed to determine market impact and root cause, often leading to action at the manufacturing level or a change in service information or procedure.
8 Technical Training