7. Support In this function, you can request remote assistance through third-party software [teamview]. By sending your device ID number to the remote technician or after-sales personnel, you can authorize the other party to remotely operate the Phoenix Max device, so as to guide you to solve the problems encountered in the process of using the device. 8. Library Tap “Library” on the Home Menu. The following page will appear: 34 8.1 OBD Fault Code Library: To view the definition of DTCs (Diagnostic Trouble Codes).