SC-B9580 User's Guide Problem Solver When a Maintenance Call/Printer Error Occurs 102 Messages What to do [XXXXX] is different from the winding direction of the loaded roll media. Open the Printer Cover and load the media again. Shows the winding specifications that were set in XXXXX when loading media. Does the Roll Winding Direction set when loading media match the actual winding specifications? Move the media loading lever to the back to resolve the error. Move the media loading lever forward again, and follow the printer's on-screen instructions to reset the Roll Winding Direction correctly. It is time to clean the XXXXX. XXXXXX represents the name of the part to be cleaned.
Parts requiring periodic cleaning are displayed when it is time for cleaning. Follow the cleaning instructions for each part. Cleaning the Capping Station. The capping station are dirty and need to be cleaned. Follow the on-screen instructions to check and clean the caps that need cleaning. U “Cleaning the Capping Station” on page 70 Failed to inspect the condition of nozzles. Cannot run "Auto Cleaning". Select cleaning strength manually and run Head Cleaning. The printer has exceeded the temperature at which printer operations are guaranteed. Adjust the temperature of the room, to start using the printer again.
U “Specifications Table” on page 126 The combination of the IP address and the subnet mask is invalid. For details, see your documentation. Make sure you have entered the correct values for the IP address and the default gateway. If you do not know the correct values, contact your network administrator. Recovery Mode Firmware update failed, and the printer started in recovery mode. Follow the steps below to update the firmware again. 1. Connect the computer and the printer with a USB cable (updates cannot be performed over a network connection when the printer is in recovery mode). 2. Download the latest firmware from the Epson website, and then start the update.
The media feeding unit cannot be recognized. Turn off the power and check whether the media feeding unit is connected correctly. XXXXXX Turn off the printer, disconnect and reconnect the communication cable connector for the media feeding unit, and then turn the printer back on. If the same call for service is displayed on the LCD panel, contact your dealer or Epson Support for assistance. Tell them the call for service code is "XXXXXX". Error messages What to do Maintenance Request: Replace Parts Soon XXXXXXXX A part used in the printer is nearing the end of its service life. Contact your dealer or Epson Support and tell them the maintenance request code.
You cannot clear the maintenance request until the part is replaced. A printer error occurs if you continue to use the printer. Maintenance Request: End of Parts Service Life XXXXXXXX