HP — T.30 protocol trace

• User defaults • Service  Speed-dial report —one-touch, speed-dial, and group-dial report • Page counts T.30 protocol trace Use a T.30 protocol trace report to troubleshoot fax transmission issues. To print a T.30 protocol trace report 1 Press menu/enter . 2 Use the key to select Service and then press menu/ enter . 3 Use the key to select Print T.30 Trace and then press menu/enter . The product exits the Menu settings and prints the reports. Send a fax from the product or receive a fax to the product from another fax machine. Print a T.30 trace report after the fax prints. Explanations of some of the report’s column heading follow:  Date and Time identify when the fax begins.

Match it with the fax log of errors.  Type is the type of fax activity: send or receive.  Identification is the phone number to which a fax is sent.  Result explains the status of the fax: • “OK” means that the fax was successful. • “Pending” faxes are in memory or are printing. • For error codes and their meanings, see tables 22 and 23 on pages 211 through 222. 210 Chapter 6 - Troubleshooting EN