For Inquiries If you have any technical questions about this product, or if any problems occur, please contact us with the following information. Contents of technical questions must be about our printers only. For those about prod- ucts of Microsoft Corporation or other companies, please contact them. If any problems occur, check whether there is any physical cause (such as connection or power problems) before contacting us. Type of inquiry: Problem / Question Date: Your company: Department: Your name: Phone/Fax/Email: Computer information: Manufacturer / CPU OS (with Service Pack information): Model name of the printer: Printer driver: Installed / Not installed Connection type:
USB / Ethernet / MS shared (Client / Server) Install protocol/service: NetBEUI / NetWare Client (Novell (Ver. )) / Microsoft (Ver. )) / TCPIP / SNMP agent / Other Print tool: Local (USB) / Standard TCPIP / OS attached LPR / EPSON TCPIP Print (Name) / Own custom application / Other (Product name/Ver.) Firewall: OS standard / Personal (Product name/Ver.) / None Your application information: Epson application status: Epson Monitoring Tool / EpsonNet SDK for Windows / Printer Setting / Other (Application name) Windows service operation / Normal EXE operation Phenomenon of the problem (or content of the question): System configuration:
Hardware configuration such as computer and network, and Software module configuration Procedure of reproduction of the problem: Operation procedure, functional procedure, function and argument value to reproduce Reproducibility of the problem: Yes ( out of times) / No 234