EPSON — Unrecoverable Errors

Chapter 1 Product Overview Recoverable Errors The printer cannot print when a recoverable error occurs. It can be recovered easily by turning the power on again or sending an error recovery command from the driver after eliminating the cause of the error. The error recovery command is valid only if a recoverable error (excluding automatically recoverable errors) occurs. Use the TM-T100 Utility to change the condition for recovery. For details, see the TM-T100 Utility User's Manual. Unrecoverable Errors The printer cannot print when an unrecoverable error occurs. If the error persists after turning the printer off and then on again, the printer may be defective.

Contact qualified service personnel. Turn off the power immediately when an unrecoverable error occurs. CAUTION 15 Error Error description Error LED status Condition for Recovery Autocutter error Autocutter does not work correctly ON Recovers from the error when the jammed paper or foreign matter is removed, and the roll paper cover is closed. Error Error description Error LED flash code R/W error in memory After R/W checking, the printer does not work correctly. LED ON LED OFF Approx. 320 ms High voltage error The power supply voltage is extremely high. Low voltage error The power supply voltage is extremely low. CPU execution error The CPU is executing an incorrect address.

Internal circuit connection error Internal circuits are not connected correctly.