User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. 127 Error Messages Solutions Printer error. Turn the power of fand on again. For details, see documentation. If the error message is still displayed after turning the power of fand on again, contact Epson support. Operation canceled. An error occurred while saving. The external storage device, such as a memory card, may be damaged. Check if the device is available. Ink is low.
You can continue printing until you are prompted to replace the ink cartridges. However, note that the printer cannot print if any of the ink cartridges is expended. Prepare new cartridges as soon as possible. You need to replace the following ink cartridge(s). To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the cartridge when your printer indicates it is time to replace the cartridge. Replace the cartridge when you are prompted to do so. Paper Configuration is disabled. Some features may not be available. For details, see your documentation. If Paper Configuration is disabled, you cannot use AirPrint.
In addition, messages notifying you that the paper size and type do not match are not displayed. Keep this setting enabled unless you always use the same size and type of paper and do not need to change the paper settings. A printer's ink pad is nearing the end of its service life. Please contact Epson Support. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user-serviceable part. The message will be displayed until the ink pad is replaced. x Press the button to resume printing. A printer's ink pad is at the end of its service life. Please contact Epson Support. Contact Epson or an authorised Epson service provider to replace the ink pad*.
It is not a user-serviceable part. Communication error. Check if a computer is connected. Connect the computer and the printer correctly. If you are connecting over a network, see the Network Guide. If the error message is still displayed, make sure that EPSON Scan and Epson Event Manager are installed on the computer. Combination of the IP address and the subnet mask is invalid. See your documentation. See the Network Guide. Recovery Mode The printer has started in recovery mode because the frimware update failed. Follow the steps below to try to update the frimware again. 1. Connect the computer and the printer with a USB cable.
(During recovery mode, you cannot update the frimware over a network connection.) 2. Visit your local Epson website for further instructions.