User's Guide Appendix ❏ Product model ❏ Product software version ❏ Brand and model of your computer (Click About , Version Info , or a similar button in the product software.) ❏ Your computer operating system name and version ❏ Names and versions of the software applications you normally use with your product Note: Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
We recommend that you make your own backup data or take notes. Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals, we provide the following sources for obtaining information: Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e- mail).
Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here. The Helpdesk numbers are: Phone: 1300 361 054 We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem.
This information includes your Epson product manuals, type of computer, operating system, application programs, and any information you feel is required. Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. 158