Aids to troubleshooting This section describes various tools service personnel can use to diagnose hardware problems. In addition to the tools described in this section, the service and support CD-ROM included with your service manual contains the user documentation. Use the additional information to supplement the information found in this manual. Configuration page Print a configuration page to verify that the printer is set up correctly or to verify information about the printer’s configuration. The page includes the following information:
serial number formatter board number page counts (use if the controller board is also being replaced) transfer kit count for percentage of life remaining fuser kit count for percentage of life remaining engine settings for verifying that the registration settings are accurate (the last two digits of the engine settings might vary from those found on the sticker) To print a configuration page 1 Press M ENU until INFORMATION MENU appears on the printer control panel display. 2 Press I TEM until PRINT CONFIG PAGE appears on the display. 3 Press S ELECT to print the page. EN Aids to troubleshooting 415