Printer messages Control panel messages and errors Be sure to read the exact text of the control panel message, including the error message number and the text, in order to locate the error message in the tables. The printer has enhanced information in the control panel. Printer messages shown on the control panel display provide five categories of information. Each message category is assigned a priority. If more than one condition occurs at the same time, the highest priority message is shown. When it has been cleared, the next priority message will be shown, and so on. The messages and their priorities are:
Printer status Warning messages Error messages Critical error messages External paper-handling device messages Control panel and event log message format The format of control panel messages is: 13.xy—paper jam in input/output device Input/output device condition—xy.zz 66.xy.zz—input/output device failure The format of event log messages is: 13.xy zz—input/output device paper jam 65.xy.zz—input/output device condition 66.xy.zz—input/output device hardware malfunction EN 3,000-sheet stapler/stacker troubleshooting 491