Contents Product Information .........................................................................................................5 Notebook Features............................................................................................................................5 Operating the Notebook .................................................................................................................10 Turning the Notebook On and Off...........................................................................................10 Resetting the Notebook ...........................................................................................................11 Changing the Boot Device.......................................................................................................11 Hardware Specifications.................................................................................................................12 Troubleshooting and Diagnostics...................................................................................
15 Audio Problems.......................................................................................................................15 CD and DVD Problems...........................................................................................................16 Display Problems.....................................................................................................................17 Floppy Disk Drive Problems ...................................................................................................19 Hard Disk Drive Problems ......................................................................................................19 Heat Problems .........................................................................................................................20 Infrared Problems ....................................................................................................................20 Keyboard and Pointing Device Problems................................................................................20 LAN Problems.........................................................................................................................21 Memory Problems ...................................................................................................................22 Modem Problems.....................................................................................................................22 One-Touch Button Problems...................................................................................................24 Parallel and USB Problems .....................................................................................................25 PC Card (PCMCIA) Problems ................................................................................................26 Performance Problems.............................................................................................................26 Power and Battery Problems ...................................................................................................27 Printing Problems ....................................................................................................................29 Startup Problems .....................................................................................................................29 Standby and Resume Problems ...............................................................................................30 Wireless Problems...................................................................................................................30 Using the e-Diagtools Diagnostic Tests .........................................................................................32 Using the BIOS Configuration Utility............................................................................................33 Reinstalling and Updating Software..............................................................................
37 Recovering the Factory Software Installation ................................................................................37 Updating the Notebook BIOS ........................................................................................................38 Updating the Windows Drivers......................................................................................................38 Removing and Replacing Parts......................................................................................
39 Removing the Battery.....................................................................................................................40 Removing the Optical Drive Module .............................................................................................41 Removing the Hard Disk Drive......................................................................................................42 Removing the Mini-PCI Card ........................................................................................................44 Removing the Keyboard Cover......................................................................................................46 Removing the Keyboard.................................................................................................................48 Removing an SDRAM Module......................................................................................................50 Removing an Expansion SDRAM Module .............................................................................50 Removing the System SDRAM Module .................................................................................51 Removing the Speakers..................................................................................................................52 Removing the Fan ..........................................................................................................................53 Replacing Small Parts and Accessories..........................................................................................55 zt1100/xz100 and xt1000 Series iii Troubleshooting and Self-Repair Guide