Customer Service en 15 Customer Service Detailed information on the warranty period and terms of warranty in your country is available from our after- sales service, your retailer or on our website. If you contact Customer Service, you will require the product number (E-Nr.) and the production number (FD) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website. 15.1 Product number (E-Nr.) and production number (FD) You can find the product number (E-Nr.) and the pro- duction number (FD) on the appliance's rating plate. You will see the rating plate with these numbers if you open the appliance door.
Make a note of your appliance's details and the Cus- tomer Service telephone number to find them again quickly. 16 How it works You can find a selection of tips about cookware and preparing meals here. 16.2 Baking tips We have compiled a few tips to help you achieve a good baking result. 16.1 What is the best way to proceed? ATTENTION! Acidic food may damage the grid ▶ Do not place acidic food, such as fruit or food with an acidic marinade directly on the pan support. Issue Tip You want your cake to rise evenly. Ў Only grease the base of the springform cake tin. Ў After baking, use a knife to carefully loosen the cake from the baking tin.
You do not want small baked items to stick to each other when baking. Note: Information for those allergic to nickel In rare cases, small amounts of nickel may pass into the food. 1. Before using the appliance, remove all unnecessary cookware from the cooking compartment. 2. Select the desired food from the recommended set- Leave a minimum clear- ance of 2 cm around each item to be baked. This allows enough space for the baked items to ex- pand and brown on all sides. Determine whether the cake is ready. tings. 3. Place the food in suitable cookware. Use the accessory provided. 4. Only preheat the appliance if the recipe or the re- commended settings tell you to do so.
Do not line the accessory with greaseproof paper until after it has been preheated. 5. Set the appliance in accordance with the recom- Push a cocktail stick into the highest point on the cake. If no dough sticks to the wood, the cake is ready. You want to bake using your own recipe. mended settings. Set the shorter cooking time first. If required, in- crease the duration. 6. Always keep the appliance door closed when cook- Use similar items in the baking tables as a guide. Use bakeware made of silicone, glass, plastic or ceramic. ing. Ў The bakeware must be heat-resistant up to 250 °C. Ў Cakes in this bake- ware brown less. 16.3 Food table You can find an overview of the food here. 17