General Information 11 The emissions control parts covered by this Emission Control System Warranty are listed under "What Is Covered by the Emissions Warranty." You are responsible for the perfor- mance of all required maintenance on your new Volvo engine, including maintenance or repairs needed due to severe operating conditions. Volvo Trucks North America, Inc. will not deny a warranty claim solely because you have no record of maintenance. However, Volvo Trucks North America, Inc. may deny a warranty claim if your failure to perform required maintenance resulted in the failure of a warranted part.
Receipts covering the performance of regular maintenance should be retained in the event questions arise con- cerning maintenance. The receipts should be transferred to each subsequent owner of the vehicle with the emission warranted engine. CUSTOMER ASSISTANCE Volvo Trucks North America, Inc. wishes to help to assure that the Emission Control Sys- tem Warranty is properly administered. In the event that you do not receive the warranty service to which you believe you are entitled under the Emission Control System Warranty, you should contact Volvo Trucks North America, Inc. Warranty Administration, (336) 393- 2000.
The address and telephone number of each Regional Office is in your vehicle owner’s manual. If you need additional assistance or information concerning the Emission Control System Warranty, contact: Volvo Trucks North America, Inc., Warranty Adminis- tration, (336) 393-2000. WHAT IS NOT COVERED BY THE EMISSION WARRANTY This warranty does not cover: 1 Malfunctions in any part caused by any of the following: misuse, abuse, improper adjustments unless performed by a Volvo Trucks North America, Inc. dealer, modifi- cations, alterations, tampering, disconnection, improper or inadequate maintenance, or use of fuels not recommended for the engine as described in the owner’s manual.
2 Damage resulting from accident, acts of nature or other events beyond the control of Volvo Trucks North America, Inc. 3 The replacement of expendable maintenance items such as filters, hoses, belts, oil, thermostat and coolant made in connection with scheduled maintenance services once these parts have been replaced. Any parts replaced under warranty before the first re- quired replacement point are warranted for the remainder of the warranty period. 4 Replacement items which are not genuine Volvo parts or not authorized by Volvo Trucks North America, Inc. 5 Loss of time, inconvenience, loss of use of vehicle or engine, or commercial loss.
6 Any vehicle on which the odometer or hourmeter has been disconnected or the mileage (or hours) has been altered so the actual usage cannot be readily be deter- mined. 7 Any vehicle registered and normally operated outside the United States.