FCA 2022 Chassis Cab — Connected Services Account FAQs — If Equipped

MULTIMEDIA 247 4. Why can’t all mobile devices use the Mobile App? The Mobile App has been designed to work on most devices with the Apple® and Android™ operating systems. The capabilities of these devices allow us to remotely command your vehicle. Other operating systems may be supported in the future. Guardian™ home page to complete your profile and demo the remote services. Site, and select Edit Profile > SiriusXM Guardian™ Payment Account. 2. Why do I need an email address? Without an email address, customers cannot register for SiriusXM Guardian™.

Customers need to register so they can subscribe to receive additional services and create a SiriusXM Guardian™ Security PIN for remote command requests. 6. How do I update my SiriusXM Guardian™ profile? Your name, home address, phone number, email address and SiriusXM Guardian™ Security PIN can be updated online on your Owner’s Site. Log in to your Owner’s Site then select Edit Profile to edit your personal information. Make your edits and click Save. C ONNECTED S ERVICES A CCOUNT FAQ S — I F E QUIPPED 1. How do I register for my SiriusXM Guardian™ account? There are three ways that you can register your SiriusXM Guardian™ Account: 3. How do I create a SiriusXM Guardian™ security PIN?

Set up your SiriusXM Guardian™ Security PIN during the registration process. The SiriusXM Guardian™ Security PIN will be required to authenticate you when accessing your account via SiriusXM Guardian™ Call or performing any remote services, such as Remote Door Lock/Unlock, Remote Horn & Lights, or Remote Vehicle Start. 7. Can I try features or packages before I buy them? Your new vehicle purchase may have come with an included trial period for certain Apps and services. 5 Push the ASSIST button. A call will be placed to an agent who can assist in registering your new account. 8. Can I access every App and service while driving?

No, some applications and services are not available while driving. For your own safety, it is not possible to use some of the touchscreen features while the vehicle is in motion (e.g. key pad). Press the Activate Services icon in the Apps menu. Select the button to speak with an agent, who can assist in registering your new account. 4. What if I forgot my SiriusXM Guardian™ security PIN? If you’ve already activated services and forgot your SiriusXM Guardian™ Security PIN, you can reset the PIN by selecting Edit Profile on your Owner’s Site. 9. What happens when my subscription comes up for renewal?

If you have added a credit card to your account information, your subscription will be automatically renewed for a term length in accordance with the service plan that you have selected at the then current subscription rate and on every renewal date thereafter, unless you cancel your subscription by calling SiriusXM Guardian™ Care. If you have not added a credit card to your account, SiriusXM Press the Activate Services icon in the Apps menu. Enter your email on the touchscreen and then follow the prompts from the provided email. You will receive an email with an activation link that will be good for 72 hours.

Once you click the activation link, you will be prompted to fill out your informa­ tion and accept Terms and Conditions. Then, you will be directed to the SiriusXM 5. How do I update my SiriusXM Guardian™ payment account address? Your SiriusXM Guardian™ Payment Account address can be updated online, or by calling SiriusXM Guardian™ Customer Care from ASSIST in your vehicle. To update online: login to your Owner’s