Safety Information 19 Reporting Safety Defects USA The National Highway Traffic Safety Administration (NHTSA) and Volvo Trucks North America should be informed immediately if you believe that the vehicle has a defect that could cause a crash, injury or death. 1 (800) 424-9393 or 1 (888) 327-4236 Contact NHTSA by calling the Auto Safety Hotline at 1 (800) 424-9393 or by writing to: NHTSA, U. S. Department of Transport, Washington, DC 20590. Canada Refer customer complaints to Volvo Trucks Canada, Inc. or to Transport Canada, Defect Investigations and Recalls.
Canadian customers who wish to report a safety-related defect to Transport Canada, Defect Investigations and Recalls, may telephone the toll free hotline 1-800-333-0510, or contact Transport Canada by mail at: Transport Canada, ASFAD, Place de Ville Tower C, 330 Sparks Street, Ottawa ON K1A 0N5. 1 (905) 795-1555 1 (800) 333-0510 (Bottom number within Canada only) For additional road safety information, please visit the Road Safety website at: http://www.tc.gc.ca/roadsafety/menu.htm Mexico Volvo Trucks de Mexico, S.A. de C.V. should be informed immediately if you believe the vehicle has a defect that could cause a crash, injury or death.
Contact Volvo Trucks de Mexico by calling 9-011 52-50-81-68-50 or by writing to: Volvo Trucks de Mexico, S.A. de C.V., Prol. Paseo de la Reforma 600, 1er. Piso — 121, Col. Santa Fe Peca Blanca, C.P. 01210, Mйxico, D.F. 01 (800) 90 94 900 (Within Mexico only) Note: For Roadside assistance information see “Service Assistance and Manuals” page 147.