John Deere Quality Statement John Deere Quality John Deere equipment is more than just a purchase, it's an investment in quality. That quality goes beyond our equipment to your John Deere dealer's parts and service support. This support is needed to keep you a satisfied customer. That's why John Deere has initiated a process to handle your questions or problems, should they arise. The following three steps will help guide you through the process. Step 1 Refer to your operator's manual Step 2 Contact your dealer Step 3 139 A. It has many illustrations and detailed information on the safe and proper operation of your equipment. C.
It gives ordering information for parts catalogs, service and technical manuals. B. It gives troubleshooting procedures, and specification information. D. If your questions are not answered in the operator's manual, then go to Step 2. A. Your John Deere dealer has the responsibility, authority, and ability to answer questions, resolve problems, and fulfill your parts and service needs. C. If the parts and service people are unable to resolve your problem, see the dealership manager or owner. B. First, discuss your questions or problems with your dealer's trained parts and service staff. D. If your questions or problems are not resolved by the dealer, then go to Step 3.