Solving paper-feed problems Use the following tables to solve problems related to moving print media or documents through the printer. Table 12. Solving paper-feed problems Q1342-90910 Solving paper-feed problems 77 Problem Cause Solution Pages are coming out curled or wrinkled. Paper curl is inherent to the laser printing Make sure that the media meets processes, and occurs when paper is specifications detailed in the Print Media subjected to heat. Paper curl tends to Guide for the HP LaserJet printer family. relax as the paper cools while resting on a flat surface. Paper is curled or wrinkled when using Open the straight-through output door on the paper output bin.
the back of the printer and use this paper path. Reset the fuser mode to the default. Paper is not stored properly. Whenever possible, store paper in its sealed ream at room temperature. The fuser temperature is too high. Select Optimize for: in the Paper tab of the printer driver. Make sure that it is set for the appropriate media. Print is misaligned on the page (skewed pages). The input tray is overfilled. Remove some of the media. The media guides are not set correctly, Be sure to center the media by using the are broken, or are missing. side media guides. Verify that the guides are not adjusted too tightly or too loosely against the media stack.
Check for broken or missing guides and replace as necessary. The media weight or surface finish does Make sure that the media meets not meet HP’s specifications. specifications detailed in the Print Media Guide for the HP LaserJet printer family.