Ref :UM-CT7-11-001 Issue : 01 Date : 28/04/2011 Page 34 of 35 12 Annex 2 Trouble shooting This document is OPO property. It may not be either used or copied without authorization. OPO sprl, Crawhez 9, 4890 Thimister Clermont, Belgium. +32 87688989 - +32 87598990 Problem Most probable Cause Solution / notes 1 JOYSTICK: Cannot obtain ENTER pressing the joystick Joystick needs to be precisely positioned while pressing Enter. Training. After short training joystick operations seems to be easier. Note. The software behind the joystick interprets double action (like enter and right) as Enter. However the enter contact may be reached only in very strict direction.
The new mechanical design will solve this problem. 2 POWER: CT7 does not power – up Battery discharged Press RESET button, connect to USB power, try again after 15 minutes of charge (still connected to USB) 3 POWER: CT7 switch off during operation Battery discharged Charge the battery with USB, try to see Status voltage V3. V3 shall be above 2.2V to power up. 4 CT-7 Console does not connect in automatic way to the connected instrument Virtual COM port number has changed CT-7 instrument dialogues with PC using a virtual COM port. CT-7 console stores the last used port and tries to connect using the same the next time CT7 is connected. Open SELECT PORT option and REFRESH list of ports.
Try to Select the last port at the first try (most probably this is CT7 port), if co connection is obtained than follow with others 5 CT-7 Console does not connect in automatic way to the connected instrument, interface seems to be frozen CT-7 is in “false UIF”mode – the processors of the OLED Display and DSP are desynchronized RESET CT7, go to PC-link mode again. OBSERVE: at CT7 Console _ SELECT-PORT a list of COM ports before and after connecting CT7 usb cable ( do not forget to refresh the list) – a new port shall appear.