Chapter3 Handling 318 Status Cause Solution Print position shifts The edge guide is not set along the paper edge. Check that the edge guide is properly set at the paper width position. ("Loading Paper" on page 67) The paper is not loaded centrally. If the paper is offset from the center when loaded, print position may be laterally shifted at the beginning of printing. Use the paper guides to load the paper centrally or feed the paper before starting printing. The rear edge of the paper is approaching When the trailing edge of the paper approaches, print position may be laterally shifted, or blurred print may occur. Replace the paper with a new one.
Paper that is easily folded or soft might not feed properly because it is easily sucked onto the platen. Depending on paper used, manual adjustment of the platen vacuum is required. Carry out the manual adjustment using the printer driver following the steps below. 1. Display the [General] window of the printer driver. 2. Click [Advanced] in the [Media Settings] field. The advanced settings window appears. ("Advanced" on page 91) 3. Select the check box for [Media Hold Pressure] in the [Paper Adjustment] field. The manual adjustment is enabled. 4. Move the slide bar to lower the number and reduce the suction power.
Paper is Smeared or Smudged with Ink The paper being used and the Media Coating Type setting differ. Check the paper being used and the Media Coating Type setting of the printer driver. ("Printer Driver for Windows" on page 85) If foreign matter is adhered to the head, the paper may be smeared with ink. Run a print head cleaning. ("Cleaning the Print Head" on page 306) If the platen vacuum is insufficient for the paper, the paper may rub against the print head and be smeared with ink. Depending on paper used, manual adjustment of the platen vacuum is required. Carry out the manual adjustment using the printer driver following the steps below. 1.
Display the [General] window of the printer driver. 2. Click [Advanced] in the [Media Settings] field. The advanced settings window appears. ("Advanced" on page 91) 3. Select the check box for [Media Hold Pressure] in the [Paper Adjustment] field. The manual adjustment is enabled. 4. Move the slide bar to raise the number and increase the suction power. The paper width and the shutters on the platen do not match. If the paper width and shutters on the platen do not match, rising up of the paper may cause the paper and print head to rub against each other, leading to the paper becoming dirty. Set the shutters on the platen according to the instructions on the label attached to the printer.
("Adjusting the Shutters" on page 79)