Chapter3 Handling How to Check the Printer Connection Status The connection status between the printer and Loftware Cloud can be checked from Loftware Cloud, Web Config, and Epson Device Admin. Checking from Loftware Cloud Select [Printers] from the tree on the left of Loftware Cloud. The printer's connection status will be displayed under [Cloud Printers] – [Status]. Cloud Printers If "Pending" or "Disconnected" is displayed in the "Status" column, check the error number on the Web Config or Epson Device Admin screen, and take action according to the error number.
"Checking from Web Config" on page 262 "Checking from Epson Device Admin" on page 264 261 Message Explanation Connected The printer is ready to print. The printer is connected to the Loftware Cloud server and has been successfully authenticated. Pending Printing from the printer is not possible. The printer has never been able to connect to the Loftware Cloud server. Disconnected Printing from the printer is not possible. The following are possible causes. • The printer has connected to the Loftware Cloud server, but is now disconnected. • The Loftware Cloud server has failed to authenticate the printer. • The printer is not turned on.