Chapter3 Handling Error Number List Check the error number regarding Loftware Cloud and take action according to the number. 265 Error Number Descriptions 910002, 910010, 910011 Internet or service is not available. Check the LAN cable connection and network settings and try again later. 910003 DNS server is not available. Check if the DNS server settings are correct and try again later. 910004 DNS cannot resolve the domain name. Check your Internet connection and domain name and try again later. 910005 Connection to the proxy server has failed. Check if the proxy server settings are correct and try again later. 910006 The connection to the proxy server has been disconnected.
Check the HTTPS port permission settings or proxy authentication and try again later. 910007 The Loftware Cloud server is failing to authenticate the printer because the printer's date or time is not set correctly. Match the printer's date and time to the server's date and time. The date and time can be set on the control panel, in Web Config, or in Epson Device Admin. 910008, 910009 Loftware Cloud service is not available. Try again after a while. If the problem persists, please contact Loftware Cloud support. 910012 The Loftware Cloud server has failed to authenticate the printer. Re-register the printer after a while.
If the problem persists, please contact Loftware Cloud support with the error ID and message shown on the screen.