Chapter5 Troubleshooting 316 Message Solution and Reference (On the home screen) Maintenance Request: Replace Parts Soon XXXXXXXX You will need to replace the parts. Contact qualified service personnel for advice. When contacting, tell the person the “XXXXXXXX” (a 6- or 8- digit alphanumeric code). This message cannot be cleared until the part is replaced. If the part reaches the end of its service life, printing is disabled. Maintenance Request: End Of Parts Service Life Turn on the printer again. See your documentation for more details. XXXXXXXX Printing is disabled until you replace the parts. Contact qualified service personnel for advice.
When contacting, tell the person the “XXXXXXXX” (a 6- or 8-digit alphanumeric code). The printer can’t connect to cloud service. Please check the connection status and settings with the cloud service. Please contact your administrator for details. The printer is failing to connect to the Loftware Cloud. Contact your system administrator for more information.