02‐01. Common Problems and Solutions ●Error during Auto Update(1/2) Occurrence Cases Note appears Update doesn't complete, and DS shuts down Click Auto Update Causes and Solutions 1. Update is failing due to network environment issues Wait a few minutes and then try running Auto Update again. 2. Communication is blocked due to firewall settings Allow DS in your firewall settings. Reference: Network Firewall Settings …… P11~17 3. Communication is blocked due to security software settings Allow DS in your security software. Copyright 2026 GENERAL Inc. 6