GTC – SOFTWARE DEVELOPMENT GROUP The Remote Settings section lets you specify the connection options for the web service: Fig. 11. Remote Settings section 1. User Name and Password specify your personal credentials to access the web service. You should use the User Name and Password that you receive by mail when your license is activated. You can use the same credentials to enter also the reserved area in the Sidekick web portal that, depending on the different situations, you can reach with one of the following addresses: a. http://sidekick.int.electrolux.com/SidekickPortal b.
http://sidekick.electrolux.com/SidekickPortal Also for the URLs of the Sidekick web portal are valid the same remarks as the URLs for the web service; 2. Service URL : the intranet or internet address to reach the web service. Depending on the different situations, you can use one of the following URLs: a. http://sidekick.int.electrolux.com/SidekickService2/SidekickService.asmx b. http://sidekick.electrolux.com/SidekickService2/SidekickService.asmx Addresses containing the “int.electrolux” portion are only visible from inside the Electrolux network or through a VPN application (Anira). Electrolux may change or remove some of the above URLs in the future.
For this reason, you should ask Service Support Europe to know which address you should actually use in your case; 3. Connection Timeout : this option specifies the maximum response time of the web service in seconds. If your internet connection is very slow and you get a timeout error during updates, you can increase this value and try again. With the manual installation procedure, which this document describes in the appendix, you can explicitly select the initial value for the options in this section. The automatic installation instead defines default settings that you may need to override. For sure you must define at least your personal credentials to access the web service:
User Name and Password . © 2012 Electrolux Italia S.p.A., All rights reserved 17 File: SidekickPC Manual (EN).pdf - Date: 20/04/2012