Network Guide Troubleshooting Disabling and initializing the Wi-Fi settings Network problems may be resolved by disabling or initializing the Wi-Fi settings, and then making the settings again. These operations vary depending on the model. For more details, refer to the documentation of your product. Note: Before you disable or initialize the Wi-Fi settings, it is recommended that you confirm and write down the SSID and password first. Disabling the Wi-Fi function: If your product has an LCD panel, you can disable the Wi-Fi function or switch to Ethernet using the LCD panel.
If your product does not have an LCD panel, you can disable the Wi-Fi function by connecting an Ethernet cable that is connected to an active network. If your product does not have an LCD panel or an Ethernet interface, you can disable the Wi-Fi function by initializing the network settings using the buttons on the control panel. Note: If your product has the Ethernet and Wi-Fi function, the Ethernet function is enabled when the Wi-Fi function is disabled. Initializing the network settings: If your product has an LCD panel, you can initialize the network settings using the LCD panel.
If your product does not have an LCD panel, you can initialize the network settings using the buttons on the control panel. Note: If you initialize the network settings, the Epson Connect settings and the settings for the network print services provided by other companies will be initialized too. Updating product firmware Network problems may be resolved by updating the product firmware. Confirm that you are using the latest version of the product firmware. Use a Web browser to open Web Config, and then update the firmware. Note: This feature is not available for all products or may not be enabled. For more details about opening Web Config, see the product’s User’s Guide.
Checking the communication using the Ping command If you cannot access the Web page embedded in the product, the product does not respond even though you sent a print job to the product, or other problems occur, you can use this feature to confirm whether communication is established between the computer and the product. 22