User’s Guide Contents Maintaining Your Product and Software Removing jammed paper from inside the product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Removing jammed paper from the paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Removing jammed paper from the rear paper feed slot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Preventing paper jams. . . . . . . . . . . . . . . . . . . . 99 Reprinting after a paper jam (for Windows only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Print Quality Help. . . . . . . . . . . . . . . . . . . . . . . . 100 Horizontal banding. . . . . . . . . . . . . . . . . . . . .
102 Vertical banding or misalignment. . . . . . . . . . 102 Incorrect or missing colors. . . . . . . . . . . . . . . 102 Blurry or smeared print. . . . . . . . . . . . . . . . . . 103 Miscellaneous Printout Problems. . . . . . . . . . . . . 104 Incorrect or garbled characters. . . . . . . . . . . . . 104 Incorrect margins. . . . . . . . . . . . . . . . . . . . . . 104 Printout has a slight slant. . . . . . . . . . . . . . . . . 104 Inverted image. . . . . . . . . . . . . . . . . . . . . . . . 104 Blank pages print. . . . . . . . . . . . . . . . . . . . . . 105 Printed side is smeared or scuffed. . . . . . . . . . 105 Printing is too slow. . . . . . . . . . . . . . . . . . . . .
105 Paper Does Not Feed Correctly. . . . . . . . . . . . . . 106 Paper does not feed. . . . . . . . . . . . . . . . . . . . . 106 Multiple pages feed. . . . . . . . . . . . . . . . . . . . . 106 Paper is improperly loaded. . . . . . . . . . . . . . . 106 Paper is not ejected fully or is wrinkled. . . . . . . 107 The Product Does Not Print. . . . . . . . . . . . . . . . 107 All lights are off. . . . . . . . . . . . . . . . . . . . . . . . 107 Lights came on and then went out. . . . . . . . . . 107 Only the power light is on. . . . . . . . . . . . . . . . 107 An ink error is indicated after you replace the cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
108 Increasing the Print Speed (For Windows Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Checking the Print Head Nozzles. . . . . . . . . . . . . . 77 Using the Nozzle Check utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Using the Nozzle Check utility for Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Using the control panel. . . . . . . . . . . . . . . . . . . 78 Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . 79 Using the Head Cleaning utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
79 Using the Head Cleaning utility for Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Using the control panel. . . . . . . . . . . . . . . . . . . 80 Aligning the Print Head. . . . . . . . . . . . . . . . . . . . 80 Using the Print Head Alignment utility for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Using the Print Head Alignment utility for Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 82 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . .
83 Quieter Printer Operations. . . . . . . . . . . . . . . . . . 83 For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 83 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 83 Making Network Service Settings. . . . . . . . . . . . . . 83 Cleaning the Product. . . . . . . . . . . . . . . . . . . . . . 84 Cleaning the exterior of the product. . . . . . . . . . 84 Cleaning the interior of the product. . . . . . . . . . 85 Transporting the Product. . . . . . . . . . . . . . . . . . . 86 Checking and Installing Your Software. . . . . . . . . 88 Checking the software installed on your computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
88 Installing the software. . . . . . . . . . . . . . . . . . . . 88 Uninstalling Your Software. . . . . . . . . . . . . . . . . . 89 For Windows. . . . . . . . . . . . . . . . . . . . . . . . . . 89 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . 90 Product Information System Requirements. . . . . . . . . . . . . . . . . . . . . 112 For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 112 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 112 Technical Specifications. . . . . . . . . . . . . . . . . . . . 112 Printer specifications. . . . . . . . . . . . . . . . . . . . 112 Network interface specification. . . . . . . . . . . .
114 Photo data specifications. . . . . . . . . . . . . . . . . 115 Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Environmental. . . . . . . . . . . . . . . . . . . . . . . . 116 Standards and approvals. . . . . . . . . . . . . . . . . 116 Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Error Indicators Troubleshooting for Printing Diagnosing the Problem. . . . . . . . . . . . . . . . . . . . 94 Checking product status. . . . . . . . . . . . . . . . . . 94 Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Removing jammed paper from the rear cover . . . .
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