Charging Unable to unplug the charger after charging If you are unable to unplug the charger after the vehicle is fully unlocked, try unplugging charger according to the steps below: 1. Re-plug in the charger to ensure that the unlocking button of the charger pops up, and re-lock and unlock the whole vehicle, then press and hold the unlocking button of the charger for 1 to 2 seconds, wait until the indicator of the charging port lights up green and then unplug the charger. 2. Open the rear trunk cover, pull the emergency unlocking cable of the electronic lock of the charging port, and then try to unplug the charger. 3.
If you still cannot unplug the charger, stop charging immediately and contact the NIO Service Center. 41