Table 7-10. 7-bin Tabletop Mailbox Error Messages (continued) C4085-91087 Printer Messages 427 Control Panel Message Event Log Error Message Description Recommended Action 13.12 or 13.22 PAPER JAM IN OUTPUT DEVICE 13.12 32 or 13.22 32 Page found at Paper Path Sensor 1 (PPS1) during power on sequence. 1. Open the Paper Path Cover and remove any jammed paper. 2. Make sure that the Paper Path Sensor 1 (PPS1) moves freely. 3. Perform a sensor test to make sure that the Paper Path Sensor 1(PPS1) is working properly. 4. Replace the sensors PCA. 5. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA.
13.12 35 or 13.22 35 Page found at Paper Path Sensor 2 (PPS2) during power on sequence. 1. Open the Paper Path Cover and remove any jammed paper. 2. Make sure that the Paper Path Sensor 2 (PPS2) moves freely. 3. Perform a sensor test to make sure that the Paper Path Sensor 2 (PPS2) is working properly. 4. Replace the sensors PCA. 5. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 13.12 37 or 13.22 37 Page found at Face-up Delivery Sensor (FUDS) during power on sequence. 1. Open the Top Cover and remove any jammed paper. 2. Make sure that the Face-up Delivery Sensor (FUDS) moves freely. 3.
Perform a sensor test to make sure that the Entry Sensor (FUDS) is working properly. 4. If the problem persists, replace the 7-bin Tabletop Mailbox controller PCA. 5. Replace the sensors PCA. 66.12.16 or 66.22.16 OUTPUT DEVICE FAILURE 66.12 16 or 66.22.16 Solenoid Malfunction. 1. Check that the 2 parallel black bars that are connected to the Diverter Solenoids (S3 and S4) have free movement. 2. Check for proper installation of the C-link cables. 3. Replace the C-link cables. 4. Replace the 7-bin Tabletop Mailbox controller PCA.