Table 7-11. 8-bin Mailbox Error Messages (continued) 430 Chapter 7 Troubleshooting C4085-91087 Control Panel Message Event Log Error Message Description Recommended Action OUTPUT DEVICE CONDITION 22.2 or 12.2 65.22.02 or 65.12.02 Elevator Problem (Home not Found). 1. Check that the blind cover or scan bar is installed properly. 2. Check for jammed paper in the delivery head assembly. 3. Check for free movement of the delivery head assembly. 4. Check that all paper bins are seated correctly. 5. Check that paper bins or the blind cover are not broken. 6. Replace the delivery head motor. 7. Replace the MBM controller PCA. 8. Replace the delivery head assembly.
OUTPUT DEVICE CONDITION 22.3 or 12.3 65.22.03 or 65.12.03 Elevator Problem Scanning bins Error. 1. Check that the blind cover or scan bar is installed properly. 2. Check for jammed paper in the delivery head assembly. 3. Check for free movement of the delivery head assembly. 4. Check that all paper bins are seated correctly. 5. Check that there is no paper bin or blind cover broken. 6. If the error message persists, replace the delivery head motor (M1), the MBM controller PCA, or the Delivery Head Assembly. OUTPUT DEVICE CONDITION 22.4 or 12.4 65.22.04 or 65.12.04 Slider Jam in the head assembly. 1. Perform a paper path test. 2.
Check for damaged sensor (PSExit 1) or (PSExit 2) in the delivery head assembly. 3. Check fingers in the head assembly, they must be over the ejector rollers. 4. Replace the Head Assembly.