2 x 500-sheet Input Tray LED Status Interpretation If the 2 x 500-sheet Input Tray is working properly, it will pick up paper from the tray and feed it though the VTU and the bottom service LED will flash regularly every 0.5 seconds. See page 420 for 2 x 500-sheet Input Tray error messages. Table 7-18. Patterns of LED flashing (2-second pause between each pattern) Note If the LEDs will not come on, replace the paper deck PCA or the universal power supply assembly. C4085-91087 Self - Diagnostics on Paper-handling Devices 447 Long (1 sec) Short (0.3 sec) Error Number/ Meaning Recommended Action 3 1 65.11.04 Lifter malfunction Verify that the tray lifts up freely by lifting it by hand.
Verify that the paper size plates are installed correctly (in the same corresponding slots) and are not bent. If neither of these is the problem, replace Tray 4 or 5. 2 1 13.11.11 Registration sensor delay jam The media did not reach the sensor. Open the VTU door, and remove the media. Replace the paper feed (VTU) assembly or the paper pickup assembly. 2 2 13.11.31 Registration sensor stationary/jam initial jam Open the VTU door, and remove the media. Check the sensors, and replace the corresponding field- replaceable unit. 2 3 13.11.1B Jam sensor delay jam The media did not reach the sensor. Open the VTU door, and remove the media.
Replace the paper feed (VTU) assembly or the paper pickup assembly. 2 4 13.11.3B Jam sensor stationary jam/initial jam Open the VTU door, and remove the media. 1 1 The VTU door is open Close the door. 1 2 Trays 4/5 are open Wrong paper size loaded Close the tray(s). Check the sensors. Load the correct size of paper. Check the sensors. 1 3 No paper in trays 4/5 Load paper. Check the sensors.