Technical Assistance HP ASAP (Automated Support Access Program) provides free technical support information 24 hours a day, 7 days a week. The ASAP system includes HP FIRST, explained below. The ASAP service requires a touchtone phone. HP FIRST (Fax Information Retrieval Support Technology) HP FIRST (Fax Information Retrieval Support Technology) is a phone-in fax service providing technical information for HP LaserJet users as well as service personnel. Receiving a fax requires a type 3 facsimile machine or fax card. Service related information includes:
G Service notes (HP Authorized dealers) G Application notes G Product Data Sheets G Material Safety Data Sheets (MSDS) G Typeface and accessory information G Printer support software information G Toner information G Driver request form and Software Matrix. HP FIRST, U.S. Call the HP ASAP system (1-800-333-1917) and follow the voice prompts to enter HP FIRST. HP FIRST, Europe Call HP FIRST at one of the following numbers: G U.K., 0800-96-02-71 G Netherlands, 06-02-22-420 G Belgium (Dutch), 078-11-19-0 G Germany, 0130-810061 G Switzerland (German), 155-1527 G Austria, 0660-8128 For English service outside the above countries, (31) 20-681-5792. C4085-91087 Technical Assistance 31