Table 7. Control panel error messages Message Cause Solution 54 PRINTER ERROR The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the message does not clear, see chapter 6, “Troubleshooting.” 55 DC CONTROLLER ERROR The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.
If the message does not clear, see chapter 6, “Troubleshooting.” 62.X PRINTER ERROR The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the message does not clear, see chapter 6, “Troubleshooting.” 79 SERVICE (####) The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize.
If the message does not clear, see chapter 6, “Troubleshooting.” 80 SERVICE (####) The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the message does not clear, see chapter 6, “Troubleshooting.” 81 SERVICE (####) The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the message does not clear, see chapter 6, “Troubleshooting.” CANCELED COPY.
CLEAR DOCUMENT FEEDER The S TOP /C LEAR key was pressed to cancel the current job while pages were feeding from the document feeder. The cancel process will not automatically clear the document feeder. Pull the document release door open, remove the jammed item, and close the door. Then, clear the items in the document feeder tray and start over. 36 Chapter 2 - Installation and operation EN