Printer Usage Information.......................................................................................... 23 Media Used Sections................................................................................................ 24 Event Logs............................................................................................................... 25 Calibrations Status ................................................................................................... 26 Connectivity Configuration........................................................................................
28 When the main window is open and the printer is printing (safety compliance) .............................. 29 General RIP tips and tricks ....................................................................................................... 29 Frequently Asked Questions ...................................................................................... 30 How to troubleshoot the 79:04 System Error .............................................................................. 31 Introduction.............................................................................................................
31 Possible causes........................................................................................................ 32 Troubleshooting based on symptoms .......................................................................... 38 2 System Error Codes Introduction............................................................................................................................ 44 System Error Codes and Warnings - Explanation........................................................................ 44 Continuable and Non-Continuable Error Codes.......................................................................... 47 3 Ink Supplies What are Ink Supplies?
........................................................................................................... 80 Ink Cartridges.......................................................................................................... 80 Printheads............................................................................................................... 81 Maintenance Cartridge............................................................................................. 82 General Information About the Ink Supplies ...............................................................................
82 General Precautions When Handling Ink Supplies ...................................................................... 82 Priming the Ink System............................................................................................................. 83 When Should You Replace the Ink Supplies?.............................................................................. 83 Obtaining Ink Cartridge Information ......................................................................................... 83 Obtaining Printhead Information...............................................................................................
85 Ink Cartridge Status Messages................................................................................... 86 Ink Cartridge Status While Printing............................................................................. 86 Ink Cartridge Status While Replacing ......................................................................... 86 Printhead Status Messages While Printing................................................................... 87 Printhead Status Messages While Replacing................................................................ 87 Maintenance Cartridge Status Messages While Printing ...............................................
88 Maintenance Cartridge Status Messages While Replacing............................................ 88 Summary of Solving Ink Supplies Problems................................................................................. 88 Problems reseating the printhead ............................................................................... 88 You Cannot Insert the Ink Cartridge Into the Printer....................................................... 89 You Cannot Insert the Printhead Into the Printer............................................................ 89 You Cannot Insert the Maintenance Cartridge Into the Printer ........................................
89 Troubleshooting Printhead Error Codes...................................................................................... 90 Carriage Interconnect Wiper ................................................................................................... 91 Warranty Information for Ink Supplies ....................................................................................... 91 Ink Cartridge........................................................................................................... 91 Printheads...............................................................................................................
92 4 Service Tests and Utilities Introduction............................................................................................................................ 94 Diagnostics - Self Test.............................................................................................................. 94 Phone Support........................................................................................................................ 94 Service Tests (Diagnostics) .......................................................................................................
94 Entering the Service Tests Menu................................................................................................ 96 1. Scan Axis Test ..................................................................................................... 97 2. Paper Drive Test................................................................................................. 101 3. Electronics Module Test....................................................................................... 105 4. Carriage Assembly Test ...................................................................................... 112 5.
Sensors Test ...................................................................................................... 112 6. Ink Delivery System Test...................................................................................... 115 7. SVS Test ........................................................................................................... 116 8. Air Pump System Test ......................................................................................... 116 9. Vacuum Fans Test .............................................................................................. 117 vi