System Error: 24:03 Problem Description: Ink Setup failure (Ink Supply Tubes purge failed). Corrective Action: Try the following: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. System Error Codes • Try purging the Ink Supply Tubes again once the Printer has been rebooted. • Install new Ink Cartridges in to the Printer and try purging the Printer again. System Error: 24:10 Problem Description: A broken bag has been detected in one of the Ink Cartridges. Corrective Action: Try the following: • Remove the Ink Cartridges and check for any ink leaking from the cartridge.
In extreme cases ink can contaminate the ISS PCA area which will then require instalIing a new ISS PCA. If the message ‘ Please replace one of the defective cartridges (*) . The asterisk represents a number which will identify the failed ink cartridge. Number displayed Ink Cartridge Color Failed 0 Magenta 1 Light Magenta 3 Matt Black 2 PhotoBlack 4 Yellow 5 Light Cyan 6 Light Gray 7 Cyan • For this issue there is a specific menu slection to check the broken bag error. Perform the “Bag Broken Recovery” Diagnostic ( ⇒ Page 124) to troubleshoot the error code. System Error: 26.0:01 Problem Description: Bad contact detected in ISS slot 0 floater. Corrective Action: Try the following:
Continuable and Non-Continuable Error Codes 53