Table 37. Printer messages (continued) Control panel message Explanation Recommended action PAPER WRAPPED AROUND FUSER Print media is wrapped around the fuser. 1. Turn the printer off to keep the media from wrapping more firmly around the fuser. 2. Open the top cover and remove the toner cartridge. 3. Remove all the visible media. 4. Leave the printer turned off and remove the fuser to remove any remaining print media. PERFORM PRINTER MAINTENANCE To ensure optimum print quality, the printer prompts the customer to have routine maintenance performed every 200,000 pages. Install the printer maintenance kit.
You must reset the maintenance page count after performing printer maintenance by pressing I TEM - and V ALUE - while turning the printer on. Note The printer maintenance kit is a consumable item and is not covered under warranty. PROCESSING JOB The printer is processing a job. Wait for the job to finish. This can take several minutes for a complex print job. PROCESSING CLEANING PAGE The printer is conducting the manual cleaning-page process. Wait for the job to finish. This can take up to 2.5 minutes. RAM DISK DEVICE FAILURE The RAM disk had a critical or fatal failure. 1. Reseat the RAM disk. 2. Replace the RAM disk.
RAM DISK FILE OPERATION FAILED The requested operation could not be performed (for example, attempting to download a file to a non- existent directory). 1. Check the filename and directory name. 2. Reseat the RAM disk. 3. Retry the operation. EN Chapter 7 Troubleshooting 201