Table 37. Printer messages (continued) Control panel message Explanation Recommended action TRAY [X] EMPTY [TYPE] [SIZE] The specified tray is empty, but the current job does not need this tray in order to print correctly. If this message appears and the tray contains print media, a sensor could be damaged. PS105 detects paper in tray 1. PS101 detects paper in tray 2. PS1001 detects paper in the optional 500-sheet feeder. See figure 113 on page 263 and figure 114 on page 264 for sensor locations. 1. Load the empty tray ( x ) to clear the message. If you do not load the specified tray, the printer will continue printing from the next available tray, and the message remains. 2.
If the message remains after the specified tray is loaded, check sensor arm flags for damage and be sure they move freely. 4. Replace defective paper out sensors. TRAY [x] LOAD [TYPE] [SIZE] This message occurs for the following reasons: 1. Make sure that all three paper size adjustments have been made (see the explanation of adjustments in table 39 on page 220). Also make sure that the type has been set at the control panel. 2. Load the requested media into an indicated tray. Ensure the tray is fully seated. 3.
If you are trying to print on A4- or letter-size media and this message appears, make sure the default paper size is set correctly from the printing menu in the printer control panel and also in the software program. 4. Press G O to print from the next available tray. 5. Press -V ALUE + to scroll through the available types and sizes. 6. Press S ELECT to accept the alternate type or size. where x is tray 2, 3, or 4 ! Tray 2, 3, or 4 was requested, but the tray is empty. ! Tray 2, 3, or 4 was requested, but the adjustments are not set for the requested type or size. EN Chapter 7 Troubleshooting 203